General

• This site is operated by Kay Norton-Knight / Artist + Curator, ABN 69 276 068 892

• I accept that on rare occasions my products may arrive in a “faulty” condition. If a customer considers an artwork to be ‘faulty’, I am happy to replace it (with another artwork) or credit the amount of the purchase, within reason.

• If a customer is unhappy with their art purchase in any way, I am happy to provide a full refund or replacement providing that the product is returned in the same condition it was sent, and intact. Customers can only request a refund within 14 days of purchase.

Delivery Policy

1. I can deliver within Australia only. Some addresses may be outside of our contractors’ delivery areas.

2. Approximate delivery times (from email confirmation of order):

   • Sydney & Melbourne 3-5 working days

   • Adelaide, Brisbane, Hobart, Perth 7-10 working days

   • Regional Australia 7-10 working days

3. The contract is made at Rosby, 122 Strikes Lane, Eurunderee, 2850 NSW from where the goods will be dispatched.

4. Anyone at the nominated delivery address who receives the goods is presumed to be authorised to receive the goods.

5. While I will use all reasonable endeavours to deliver by any requested or agreed date, I do not guarantee delivery on that date and we are not liable for any loss resulting from late delivery.

Payment

No obligation to sell the goods will arise until I accept your order, and receive payment. Orders cannot be cancelled once accepted, unless by arrangement with me.

Price

1. My prices are in Australian Dollars and are subject to variation – the price payable for the goods is the price applicable on the date when I confirm your order.

2. The quoted price does not include the delivery and handling fee (if applicable) in respect of each order. The total amount payable is the price for each of the goods, together with the applicable delivery and handling fee.